When the economy enters a recession, the first thing to get lopped off is the ad budget. Or so goes the conventional thought. If this truth holds, what happens when the economy enters into a downturn that is unique, perplexing, unknown and scary?
For all the promise of interactive ads on the web, I’ve yet to see any ads that floor me, make me stop and say, “Wow. That’s the next big thing.” I’m not alone. I’ve put this question to many of the smart people I know and they don’t see much either. For now, the web remains an unfulfilled adman’s promise. The banner ads, the text ads, they’re just jazzed up carry overs from an older era. The banner ad isn’t radically different than the advertisement I see in a magazine or a newspaper. The people inside it dance and move, but so what. Part of the problem with web advertising is that companies still don’t know how consumers use the Internet. The Internet is a dynamic and ever changing space.
Gmail provides a good case study. When Gmail was rolled out, privacy hounds howled that Google was crawling through our email to deliver targeted ads. Eventually we shrugged, and it isn’t a big talking point when Gmail is mentioned. This example illustrates a few challenges for advertisers. Do they dare put ads in our Gmail? How personal is too personal? If I say I want a Louis Vuitton suitcase for Christmas, and lo, a Louis Vuitton ad pops up next to my email, am I turned off to the brand? Or do I click? And maybe buy it early?
Google’s pay per click scheme also perverts the ad landscape. Previously advertisers were throwing away 50% of their ad inventory, they just didn’t know which 50%, or so goes the cliche. On the web they know what’s wasted. Or so they think. Because a consumer doesn’t click on an ad, does not make it effective. But in these lean times, companies want results, which could hurt web advertising. This was in Ad Week:
Since brand advertising on the Internet has never really developed solid measurement standards, its ROI value is often seen as superfluous when compared to performance-based ads. Thus, it often is the first line to go when budget cuts come. Some industry experts go so far as to predict that a severe ad recession will result in a complete rethinking of how image-based brands — the Coca-Colas, McDonald’s and Cloroxes of the world — approach online advertising.
Some industry veterans argue that the greatest handicap of display ads is their long-held reputation as bland. Whether traditional banner ads, skyscrapers or 350×200 rich media units, Web ads are eminently ignorable, and rarely move one to laugh or cry.
Most advertising is “eminently ignorable.” Any time an ad comes on television I grab my phone, I switch the channel, I look online. The photo above is the result of an eye tracking study that follows our online behavior. The red and yellow represent hot spots where people tend to look. This “golden triangle or golden F” holds across many websites. And it brings up these questions: Do we pay attention to ads at all? Is it possible that the promise of more trackable ad results could simply mean the death of advertising? What happens when advertisers realize people don’t pay much attention to ads, regardless of where they appear? Unless real, useful, and trackable ads become a reality, could this looming depression crush advertising as we know it?